Last updated: February 27, 2023
Introduction
Derek Heart® Dress, Clothing, Jumpsuit, Sweater, Pants, Shirts (“DH“, “we“, “us” or “our“) operates the website located at thederekheart.com (the “Site“) and provides the services available on the Site (the “Services“).
We understand that your privacy is important. This Privacy Policy describes the types of personal information we collect from you when you visit the Site or use the Services, how we use the information we collect, with whom we share it, and the choices available to you regarding our use of the information. We also describe the measures we take to protect the security of the information and how you can contact us about our privacy practices.
Please read this Privacy Policy carefully. By visiting and using the Site or Services, you agree that your personal information will be handled as described in this Privacy Policy. Your use of the Site or Services, and any dispute over privacy, is subject to this Privacy Policy and our Terms of Use.
What Information Do We Collect?
Information You Provide to Us
We collect personal information you knowingly and voluntarily provide when you use the Site or Services. For example, we collect the personal information you submit when you contact us with inquiries, register on the Site, place an order, request information, sign up for our email list or newsletter, enter contests or sweepstakes, respond to surveys, submit user-generated content to the Site, or otherwise actively communicate with us.
The types of personal information we collect may include your name, email address, phone number, credit card or other billing information, product and order information, and any other information you choose to provide.
Information We Automatically Collect from Your Use of the Site and Services
When you visit and interact with the Site or Services, certain information about your visit is automatically collected. For example, we automatically collect information about the device you use to access the Site or Services, such as your IP address, browser type, operating system version, the web page you visited before coming to our Site, and pages you view on the Site and how long you view them.
We collect this information using technologies such as cookies, web beacons, embedded scripts, location-identifying technologies, file information and similar technologies (“Tracking Technologies“).
The types of information automatically collected may include date/time of visit, pages/products viewed, time spent on page, site navigation patterns, information about the device used, Internet Protocol (IP) address, mobile carrier/network information, and device identifiers.
We may also automatically collect data regarding customer traffic patterns and Site usage. This data is used to analyze and improve the Services.
Information from Other Sources
We may obtain information about you from other sources, including through third-party services and organizations. For example, if you access third-party services, such as social media sites, through the Services, we may collect information about you from those third-party services. This information may include name, email address, demographic information, updated contact information, interests, preferences, and publicly-visible information, such as from social media profiles.
We may combine information we collect directly from you with information we obtain from other sources, which helps us improve the Services and personalize your experience.
How Do We Use the Information Collected?
We use the personal information we collect through the Site and Services for a variety of business purposes, including:
- To respond to your inquiries and requests.
- To provide, operate, maintain, and improve the Site and Services.
- To send information including confirmations, updates, security alerts, and support and administrative messages.
- To send you newsletters, offers, and promotions for our products and services or third party products and services.
- To administer rewards, surveys, contests, or other Site features.
- To process and complete orders and deliver products and services.
- To maintain and improve the content and functionality of the Site.
- To analyze how the Site and Services are used so we can improve them.
- To allow you to participate in interactive features offered through the Services.
- To detect, investigate and prevent activities that may violate our policies or be fraudulent or illegal.
- To link or combine information with other personal information we collect from or about you.
- To carry out any other purpose described to you at the time the information was collected.
- For any other legitimate business purpose.
Marketing Communications. We may use your personal information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt-out of receiving any, or all, of these communications from us by following the unsubscribe instructions provided in any email we send or by contacting us.
Interest-Based Advertising. We may work with third party companies to serve ads on our behalf across the Internet. These companies may collect non-personally identifiable information about your visits to the Site and your interaction with our ads and content. The information is collected using cookies or other technologies and used to make predictions about your characteristics, interests or preferences and to display targeted ads. This practice is commonly referred to as “interest-based advertising” or “online behavioral advertising”.
If you would like more information about this practice and your ability to opt-out of this type of advertising, visit the Network Advertising Initiative website or the Digital Advertising Alliance website.
Website Analytics. We use third party website analytics tools such as Google Analytics to collect and analyze information about use of the Site and Services. The analytics providers that administer these services use technologies such as cookies, web server logs and web beacons to help us analyze your use of the Site and Services. The information collected through these means may be disclosed to these analytics providers and other relevant third parties.
Using Information for an Unrelated Purpose. We will notify you and seek consent if we want to use your personal information for any purpose unrelated to the purposes for which we originally collected it.
How Is Your Information Shared?
We may share your personal information in the following circumstances:
Affiliates and Subsidiaries. We may disclose your personal information to any subsidiaries or affiliated companies for purposes consistent with this Privacy Policy. Affiliates and subsidiaries will be required to maintain that information in accordance with this Privacy Policy.
Business Transfers. As we develop our business, we may sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, the personal information may be part of the transferred assets.
Service Providers. We may share your personal information with third party contractors or service providers who perform services on our behalf. This includes services such as order fulfillment, payment processing, email communication, maintenance, hosting, analytics, customer service and marketing. Service providers will be given access to the information needed to perform these tasks but are not authorized to use the information for other purposes. They are also required to maintain the confidentiality of the information and prevent unauthorized use.
Compliance with Law. We may disclose your personal information if required to do so by law or in response to a valid legal process, such as in response to a court order or subpoena. We also reserve the right to disclose your information that we believe is necessary to investigate, prevent or take action regarding illegal activities, violations of our Terms of Use or other policies, or situations involving potential threats to any person’s safety or property.
Consent. We may share your personal information with third parties when we have consent to do so. For example, if you use a third party application or website and you authorize that service to access information from DH, we may share it.
Aggregate Data. We may disclose or publish non-personal, de-identified, or aggregate information and data collected through the Services that cannot reasonably identify you.
Other Disclosures. We may disclose information about you if we determine that disclosure is necessary to enforce our Terms of Use or other agreements with you, or to protect our rights, property and safety or that of other DH users or the public.
Your Choices & Access Rights
Account Information and Settings. You may access and correct certain account profile information and modify certain privacy settings by logging into your online account and modifying your profile information or adjusting your privacy settings.
Marketing Communications. If you receive promotional emails from us, you may unsubscribe at any time by following the instructions contained within the email. You may also opt-out of receiving marketing communications by contacting us. Even after opting-out, you may continue to receive non-promotional communications, like receipts for purchases or administrative notices.
California Privacy Rights. If you are a California resident, you have the right to request certain information under the California Consumer Privacy Act (CCPA) regarding our collection, use, and disclosure of your personal information over the past 12 months. To submit a request, you may contact us as indicated in the “Contact Us” section below. Requests must include “California Privacy Request” in the subject line and include your name, street address, city, state, and zip code. Please note we are only required to respond to one request per customer each year.
EU Data Subject Rights. If you reside in the European Union, you have certain rights to your personal data as a ‘data subject’ under the General Data Protection Regulation (GDPR). These include rights to access your data, have your data deleted, object to processing of your data, restrict processing, or have your data transferred to another controller. To make choices about your information and submit requests please contact us as indicated in the “Contact Us” section below.
Right to Non-Discrimination. You have a right not to receive discriminatory treatment for exercising your privacy rights conferred by law.
Security of Your Information
We use technical, organizational and physical security measures to protect the confidentiality and security of your personal information. For example, we store information you provide on computer systems with limited access that are located in controlled facilities. When we transmit highly confidential information over the Internet, we protect it using encryption.
No method of transmission over the Internet or method of electronic storage is completely secure. We cannot guarantee absolute security. If you have any questions about security on the Services, you can contact us at the address below.
International Data Transfers
We are headquartered in the United States and information collected through the Services will be processed in the U.S. If you live outside of the U.S., your personal information will be transferred to the U.S. in accordance with applicable law. When we transfer your information internationally, we will protect your privacy and other rights in accordance with this Privacy Policy and applicable privacy laws.
Children’s Privacy
The Site and Services are intended for a general audience and not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 without obtaining parental consent. If you are under 13 years of age, then please do not use or access the Site or Services at any time or in any manner. If we learn that personal information has been collected on the Services from persons under 13 without parental consent, then we will take the appropriate steps to delete this information. If you are a parent or guardian who discovers that your child under 13 has obtained an account on the Services, please alert us at the contact information provided in this Privacy Policy so we can take appropriate action.
Changes to this Privacy Policy
We reserve the right to modify this Privacy Policy at any time. If we make material changes to this policy, we may notify you on the Sites or by other reasonable means. We encourage you to read this Privacy Policy each time you access or use our Sites or Services to stay informed about our privacy practices and your privacy rights. The effective date at the top of this Privacy Policy indicates when the latest modifications were made.
Contact Us
If you have any questions about our privacy practices or use of your personal information, you can contact our Data Privacy Team at:
Email: [email protected]
Phone: 513-784-5458
Thank you for reading our Privacy Policy.